1.You must be 13 or older
Quickie is for people aged 13 and over. The Service is not directed to children under 13, and children under 13 may not use it. We do not knowingly collect personal information from anyone under 13. You provide your date of birth at signup to confirm your age; if we learn that a user is under 13, we will close the account and delete the associated data.
If you are between 13 and 17, you should review this policy with a parent or guardian before using Quickie. We apply additional protections to accounts that tell us they are under 18 — see “Users under 18” below.
2.Information we collect
Phone number. Your phone number is your account identity. We verify it by sending a one-time passcode (OTP) by SMS. Date of birth. Collected at signup to confirm you are 13 or older, and to apply the additional protections described in “Users under 18” below. Your date of birth is never shown to other users. It is set once, at signup, and cannot be changed from within the app. Profile details. A display name and, optionally, a profile photo. Contacts (hashed). If you choose to find friends, the app reads your device contacts to see which already use Quickie and to suggest who you may want to invite. Phone numbers are converted on your device into a one-way cryptographic hash before they are sent to us. We do not receive or store the raw phone numbers from your address book, and we never receive contact names, photos, or any other details from it. We keep these hashes — including hashes for contacts who are not Quickie users — for up to 180 days, so the app can tell you how many other Quickie users already have a given contact saved. They are used for nothing else. See “Data retention” below. Device & push tokens. Push notification tokens (including VoIP push tokens) and basic device information needed to ring your phone for incoming calls. Call metadata. Records about calls — participants, timestamps, duration, outcome (answered, missed, declined, cancelled), and whether a relay server was used. See “We do not record your calls” below. Call photos and messages. If you choose to leave a photo, with an optional short message, after an unanswered or declined call, we collect the content you send, the sender and recipient, the associated call, and delivery and viewing information. We remove embedded image metadata, such as location data, before storing the photo. Photos and messages are available only to their intended recipient, subject to the access restrictions and reporting choices described below. Safety data. Blocks and reports you create, including any reason and related metadata, so we can keep the Service safe. Diagnostics. Limited, privacy-respecting analytics about reliability (such as call success rates and crashes) to operate and improve the Service.3.We do not record your calls
Quickie does not record the audio or video of your calls. Call media flows directly between participants where possible, and is never stored by us. We retain call metadata as described above. A call photo is a separate picture you choose to take and send after an unanswered or declined call; it is not a recording, and it is never taken automatically from your call.
4.How we use information
To create and secure your account and verify your phone number. To connect calls and ring the recipient’s device. To help you find friends who already use Quickie and to send invitations you initiate. To enforce your privacy and safety choices (who can call you, blocks, and reports). To deliver the call photos and messages you choose to send, to limit each one to a single opening session, and to review content you report to us. To maintain reliability, prevent abuse and fraud, and comply with law.5.Invitations to non-users
When you invite someone who is not on Quickie, the invitation is sent from your own device using your phone’s Messages app — you choose the recipient and press send. We never message them ourselves, and we never receive their name or their raw phone number — the number itself stays on your device. If you have used contact discovery, we will hold a one-way hash of their number as described under “Information we collect,” and delete it as described under “Data retention.”
6.How we share information
We do not sell your personal information. We share it only with service providers who process it on our behalf, and only as needed to run the Service. We require each of these providers to protect your information to a standard at least equal to this policy and to use it only to provide their services to us:
When you send a call photo or message, we share it with the recipient you chose. Photos and messages are not sent to an automated screening service. If a recipient reports a photo or message, they explicitly share that content with our team for review.
Supabase — authentication, database, and file storage. Twilio — delivery of the SMS one-time passcode used to verify your phone number at sign-in. Cloudflare — relay servers that carry call media when a direct connection is not possible. Apple — push notification delivery (APNs) for calls and app notifications. Call photo and message notifications do not contain the photo, the message, or a link that grants access to it.We may also disclose information if required by law, to protect our rights or users’ safety, or in connection with a merger, acquisition, or sale of assets.
7.Data retention
We keep account information for as long as your account is active. Call metadata and safety records (blocks/reports) are retained for as long as needed to operate the Service, resolve disputes, and meet legal obligations. Hashed contacts from contact discovery are kept for up to 180 days from your most recent sync, and each sync replaces the previous set. When you delete your account, we delete or anonymize your personal data as described below.
An unopened call photo or message remains available until it is opened, discarded, or access is revoked; unopened content does not have a time limit. Opening it starts a single viewing session. Closing it or leaving the app ends that session, and it cannot be reopened. We clear the message and queue any closed or revoked photo for deletion, retrying if deletion is delayed. An abandoned viewing session is closed after 24 hours. Draft sends that are never completed expire after 15 minutes.
If you choose to report a photo or message, we retain the reported content privately for 30 days as evidence for our safety review, then queue the photo for deletion and remove the message and the private image reference from the report. Other report and delivery metadata may remain under the account and safety-record retention described above.
8.Your choices and rights
Delete your account. You can permanently delete your account and associated personal data from within the app. This removes or anonymizes your profile, device tokens, contact matches, your stored contact hashes, and personal data. Who can call you. You can choose whether anyone with your number can call you, or only your contacts. Blocked users can never call you. Block & report. You can block or report other users at any time. Call photos and messages. You choose whether to send one. You can discard unopened content or report it to us. Removing a sender from your Quickie Friends list, or blocking them, revokes access to anything of theirs you have not opened. Deleting your account revokes access to the photos and messages it sent and received, and schedules the associated media for deletion. Permissions. You control camera, microphone, contacts, and notification permissions in iOS Settings.Depending on where you live, you may have rights to access, correct, or delete your personal information. Contact us to exercise them.
9.Security
We use industry-standard measures to protect your information, including encryption in transit (TLS), encryption at rest, and storing authentication tokens in the device’s secure keychain. No system is perfectly secure, but we work to protect your data.
Call photos and messages are stored privately and are not end-to-end encrypted: we process them to deliver them and to review reports. The app does not save a received photo or message to its image cache or to your camera roll. So that opening is immediate, the app may download the next unopened message into temporary memory before you open it; it is never written to your device’s storage, and displaying it still requires us to grant the single opening session — so a message whose access has been revoked stays unreadable. View-once access cannot prevent a recipient from taking a screenshot or making an external recording.
10.Users under 18
The Service is not directed to and may not be used by anyone under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, email us at quickie.app.email@gmail.com and we will delete the account and its data.
If the date of birth on an account is under 18, we apply these additional protections:
- Calls are limited to contacts by default. The account starts on “Contacts only,” so only people the user has saved can call them. The user can change this in Settings.
- No outreach to the Quickie team. The in-app feature for calling the app’s creators — the only feature that offers a call to someone who is not already one of your contacts — is not shown or available to users under 18.
- Reports go straight to our team. When a user under 18 reports another user, that report is flagged and sent directly to our team for review.
We do not use a minor’s information for advertising, and we do not sell personal information about any user. Parents and guardians can email quickie.app.email@gmail.com to ask about, or request deletion of, their child’s account.
11.Changes to this policy
We may update this policy from time to time. We will post the updated version here and revise the “Last updated” date above. Material changes may also be communicated in the app.
12.Contact us
Questions about this policy or your data? Email us at quickie.app.email@gmail.com.